Uber NYC Rider Experience Case Study
Data-driven analysis of Uber ride performance across NYC zones and rider segments using Python.
- Riders aged 18–22 cancel significantly more often, with a 24 percent cancellation rate compared to the 14.6 percent overall average
- Wait time strongly influences cancellations, particularly in high-demand zones
- The Bronx shows the longest average wait times and highest cancellation rates, highlighting operational supply-demand imbalance
Tools: Python, Pandas, Data Visualization